Information We Collect:
- Personal Information: When you make a purchase on MyIBPastPapers, we collect personal information such as your name, email address, billing address, and payment details. We use this information to process your order and communicate with you about your purchase.
- Website Usage Data: We may collect non-personal information about your visit to our website, including your IP address, browser type, device information, and pages visited. This information helps us improve our website’s performance and user experience.
How We Use Your Information:
- Order Processing: We use the personal information you provide to process your orders, fulfil your purchases, and deliver the products you have purchased.
- Customer Support: We may use your contact information to communicate with you about your orders, respond to your inquiries, and provide customer support services.
- Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt out of receiving marketing communications at any time by following the instructions in the email or contacting us directly.
- We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. We use industry-standard encryption technology to secure sensitive data transmitted during online transactions.
- We restrict access to your personal information to authorized employees or service providers who need to know the information to perform their duties.
- Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
- We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted service providers who assist us in operating our website, conducting our business, or servicing you.
- You have the right to access, update, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.
No Refund Policy:
- Due to the nature of our products, which are digital goods delivered electronically, we do not offer refunds for purchases of PDF and ZIP files of exam materials.